At Princeton Deals, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help!

Returns

You have [insert number, e.g., 30] days from the date of delivery to request a return. To be eligible for a return, the item must be:

  • Unused and in its original condition

  • In the original packaging

  • Accompanied by the receipt or proof of purchase

Please contact our customer service team at [Insert Contact Email] to initiate a return. We’ll provide you with instructions on how to send your item back.

Non-Returnable Items

Certain items are non-returnable, including:

  • Gift cards

  • Downloadable software products

  • Items marked as final sale

  • Opened or used electronics (unless defective)

Refunds

Once we receive and inspect your return, we will notify you of the status. If approved, your refund will be processed to your original payment method within 7 Days

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Double-check your bank account.

  2. Contact your credit card company or bank—it may take some time before your refund is officially posted.

  3. If you’ve done all of this and still have not received your refund, please contact us 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us  with details and photos of the issue.